Shipping Policy

Order Processing

Most orders are processed and dispatched on the same day or the next business day after successful order confirmation.

In some cases, dispatch may take longer due to supplier processing time, weekends, public holidays, high order volumes or other unforeseen circumstances.

Shipping Charges

Shipping charges vary depending on the product.

Any applicable shipping charges will be clearly displayed on the respective product page and during checkout before you place your order.

Estimated Delivery Time

Most orders are delivered within 4–6 business days from the date of dispatch.

Delivery timelines are estimates and may vary depending on:

• Delivery location
• Courier partner serviceability
• Weather conditions
• Public holidays
• Government restrictions
• Natural calamities
• Other unforeseen circumstances beyond our control

Delivery dates are estimates and are not guaranteed.

Delivery Attempts

Our courier partners may make multiple delivery attempts.

Please ensure that:

• Your shipping address is accurate.
• Your contact number is reachable.
• Someone is available to receive the package at the delivery address.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

BeJugadu shall not be responsible for delays, failed deliveries or additional charges resulting from incorrect or incomplete addresses, contact numbers or recipient details provided during checkout.

Remote & Non-Serviceable Areas

Deliveries to remote or non-serviceable locations may require additional delivery time.

In rare cases, if delivery to a particular location is not possible, your order may be cancelled and any eligible refund will be processed accordingly.

Order Tracking

Once your order has been dispatched, tracking details will be shared via Email or WhatsApp, wherever available, so you can monitor your shipment's progress.

Delays Beyond Our Control

While we strive to deliver every order on time, BeJugadu shall not be held responsible for delays caused by:

• Courier partner delays
• Transportation disruptions
• Weather conditions
• Strikes
• Government actions
• Supplier delays
• Force majeure events
• Other circumstances beyond our reasonable control